Privacy Policy

This Privacy Policy explains how Division ('we', 'us', or 'our') collects, uses, and protects information when you use our Discord security bot.

We are committed to protecting your privacy and ensuring transparency about our data practices. By using Division, you consent to the data practices described in this policy.

Division collects the following types of information to provide security services:

Server Information: Server IDs, server names, channel IDs, role IDs, and server configuration settings.

User Information: User IDs, usernames, and role assignments. We do NOT collect message content, email addresses, or personal identifiable information beyond Discord IDs.

Security Events: Logs of moderation actions, detected threats, raid attempts, webhook activities, and other security-related events.

Command Usage: Records of commands executed, timestamps, and command parameters for debugging and improvement purposes.

Technical Data: Bot performance metrics, error logs, and system diagnostics.

We use collected information for the following purposes:

• Providing core security features and threat detection

• Logging and tracking security events for server administrators

• Improving bot performance and adding new features

• Debugging issues and providing technical support

• Analyzing usage patterns to enhance user experience

• Complying with legal obligations and enforcing our Terms of Service

We do NOT use your data for advertising, marketing, or selling to third parties.

We implement industry-standard security measures to protect your data:

• All data is stored on secure servers with encryption at rest

• Access to data is restricted to authorized personnel only

• We use secure connections (HTTPS/WSS) for all data transmission

• Regular security audits and updates to maintain protection standards

While we take reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

We retain data for the following periods:

• Active server data: Retained while Division is in your server

• Security logs: Retained for up to 90 days for analysis and compliance

• Configuration settings: Retained until manually deleted or bot is removed

• Inactive server data: Automatically deleted 30 days after bot removal

You can request deletion of your server's data at any time by contacting us or removing the bot from your server.

We do NOT sell, trade, or rent your data to third parties. We may share information only in the following circumstances:

• With Discord: As required to operate on the Discord platform

• Legal Requirements: When required by law, court order, or government request

• Service Providers: With trusted third-party services that help us operate Division (e.g., hosting providers), under strict confidentiality agreements

• Safety and Security: To protect the rights, property, or safety of Division, our users, or the public

You have the following rights regarding your data:

• Access: Request a copy of data we have collected about your server

• Deletion: Request deletion of your server's data at any time

• Correction: Request correction of inaccurate data

• Opt-Out: Remove Division from your server to stop data collection

• Portability: Request your data in a machine-readable format

To exercise these rights, please contact us through our support server or official contact methods.

Division is not intended for use by individuals under the age of 13 (or the minimum age required in your jurisdiction to use Discord).

We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

We will notify users of significant changes through our Discord support server or website. Continued use of Division after changes constitutes acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Through our official Discord support server

• Via the contact methods provided on our website

We will respond to all legitimate requests within 30 days.